Refund policy

🛍️

All Sales Are Final

Due to the nature of our products and for hygiene and authenticity reasons, all fragrance sales are final. We do not accept returns or exchanges.

📦

Damaged or Defective Items

If your item arrives damaged or defective, we will make it right. Please email us at info@dboydfragrances.com within 48 hours of delivery with:

  • Your order number
  • Photos of the damage
  • A brief description of the issue

We’ll respond promptly to resolve the issue with a replacement or store credit.

📬

Incorrect Item Received

Mistakes are rare, but if we slip up, we’ll make it right. Reach out within 2 business days of receiving your order.

✉️

How to Contact Us

We’re here to help. If you have any questions about your order, reach out anytime:

✅

Order Accuracy

Please review your order carefully before placing it. We do not offer refunds for mistakes made during checkout (e.g., wrong product or size).

💎

Our Commitment

We take pride in offering authentic, premium fragrances. Each item is inspected and carefully packed before shipping to ensure it arrives in excellent condition.

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